Support & Contact
For any issue, contact us at support@lafiestaevent.com and we’ll reply within 24 hours on business days.
Contact us
- Phone
- +966 54 030 8586
- Privacy and data requests
- privacy@lafiestaevent.com
- General enquiries
- info@lafiestaevent.com
Frequently asked questions
How do I get started?
Sign up with your mobile number, create your event with its date, venue and guest count, then pick a ready-made template or request a custom design.
How are invitations sent?
Invitations go to your guests on WhatsApp, each with a private entry pass. Guests don’t need to install anything.
How do I know who is coming?
Guests confirm or decline from their invitation and you see replies in the app as they arrive. On the day, you see live attendance as guests are checked in at the entrance.
Can someone help me manage my event?
Yes. You can invite a co-host to help with the guest list, and assign supervisors to check guests in — or we can provide supervisors on your behalf.
A guest didn’t receive their invitation. What should I do?
Check the number in your guest list, then contact us and we’ll look into the delivery.
Can I get a refund?
Yes, in full if you cancel at least 24 hours before your event date and no invitation has been sent. See our Terms of Use.
How long do you keep my guests’ details?
Guest names and numbers are deleted 7 days after your event. See our Privacy Policy.
How do I delete my account?
From within the app, or on our Delete My Account page.
Is the app available now?
Coming soon to the App Store and Google Play. Contact us in the meantime and we’ll help with your event.